Frequently Asked Questions
Below you will find answers to all of the common questions, and more. If you
still cannot find the answer to your query, please feel free to contact by
emailing support@quikweb.co.uk
Can I really make unlimited changes to the words and pictures?
Yes! You are free to log in and change the content of your site 24 hours a day,
365 days a year and make as many changes as you like, at no additional
cost. We just ask that the content is within the bounds of our acceptable
usage policy.
Who's QuikWeb?
We are a subsidiary of The Hammick Group who have been designing web sites and
providing PC support and maintenance since 1998.
Can I add more pages to my site?
A standard QuikWeb site has one page. We can however offer an upgrade to a
package with more pages at a very reasonable price. Please contact
us by emailing support@quikweb.co.uk detailing
your requirements.
Can I use the hosting for other pages/images/files?
The hosting provided with a QuikWeb site is only for use with QuikWeb pages.
Unfortunatley we are not able to open these up for use with other files. (e.g.
FTP Access will not be offered).
Will the domain name belong to me?
Absolutley! The domain name will be registered in your name. If you do ever wish
to move your domain away from us, we will charge a small administration fee of
£30.00 to cover our costs in doing so...But then we cant think of any reason
why you'd want to go else where!
Do you offer bespoke web development?
Yes! In fact thats where we do most of our work. If you have any idea for a
development you would like to see, please contact us by emailing
support@quikweb.co.uk
How does the 14 day money back guarantee work?
Simple! If for any reason you are not happy with your new website, we will
refund all funds to you. Your website will be taken offline. Please note: If
you wish to take your domain name with you, we will deduct a small
administration fee of £30.00 to cover our costs.
How much will QuikWeb cost me?
The initial fee is £99 which includes a 1 page website, with the option to edit
the words and photos. We give you hosting FREE for the first year. Subsequent
years hosting are charged at £99 per year, which includes the cost of keeping
your domain name registration current. Also included in the annual hosting fee
is our excellent telephone and email support - We are just a phone call or
email away, should you have any problems or queries.
How do I pay for my QuikWeb?
We accept all major credit cards. You may also pay by cheque, although please
bear in mind that this will delay the setup process by between 7-10 days whilst
your cheque clears.

How long will it take to set my site up?
We aim to have your site up and running within 24 hours of you placing the order
(Subject to cleared payment).
How quickly do you respond to support emails?
We aim to answer support emails within 24 hours, although this will often be
alot quicker.
Can I move my QuikWeb site to another hosting company?
Unfortunatley not. QuikWeb works on the basis of having lots of website stored
centrally on our servers which dramatically reduces down time and maintenance
costs. This is how we are able to offer QuikWeb sites at such reasonable
prices.
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